This Privacy Policy explains how Kalexion Rent A Car Ltd collects, uses, and protects your personal data when you use our website or rental services. By using our site or booking a vehicle, you agree to the terms described below.
Last updated: 08 April 2026Contents
1 Who We Are
Kalexion Rent A Car Ltd ("we", "us", "our") is a car rental company registered and operating in Cyprus. We are the Data Controller for all personal data collected through our website and rental services.
Dora Complex, Tombs of the Kings Ave 8, Shop 17, Paphos 8046, Cyprus
Email: info@kalexionrentcars.com
Phone: +357 26250040 / +357 94008500
2 What Data We Collect
Booking & Rental Data
- Full name and date of birth
- Email address and phone number
- Driver's license number and expiry date
- Passport or national ID number
- Pickup and drop-off location preferences
- Rental dates and vehicle selection
Payment Data
Payments are processed securely via Stripe. We do not store your card number, CVV, or full payment details on our servers. See Stripe's Privacy Policy for details.
Contact Form Data
When you submit our contact form, we collect your name, email address, phone number, and message content.
Website Usage Data
We collect anonymised data via Google Analytics: IP address (anonymised), browser type, pages visited, session duration, referral source, and device type.
3 How We Use Your Data
- To process and manage your car rental booking
- To verify your identity and driving eligibility
- To communicate with you about your booking or enquiry
- To process payments securely through Stripe
- To send booking confirmations and receipts
- To comply with legal obligations under Cyprus and EU law
- To improve our website using anonymised analytics data
- To respond to messages submitted via our contact form
4 Legal Basis for Processing (GDPR)
- Contract: Processing is necessary to fulfil your rental booking.
- Legal Obligation: We may be required to retain records under Cyprus law.
- Legitimate Interests: To improve our website through anonymised analytics.
- Consent: Where you have given explicit consent, such as accepting cookies.
5 Cookies & Google Analytics
Our website uses cookies — small text files stored on your device. We use Google Analytics to understand how visitors use our site. This data is anonymised and does not personally identify you.
Opt-Out Options
- Use the Google Analytics Opt-out Browser Add-on
- Adjust preferences via our cookie consent notice
- Configure your browser to block or delete cookies
Learn more at Google's Privacy Policy.
6 Who We Share Your Data With
We do not sell your personal data. We share it only with:
- Stripe – for secure payment processing
- Google LLC – for website analytics (Google Analytics)
- Legal or regulatory authorities – if required by law
All third parties are required to handle your data securely and in compliance with GDPR.
7 How Long We Keep Your Data
- Booking and rental records: 7 years, as required by Cyprus tax law.
- Contact form enquiries: 12 months, then securely deleted.
- Analytics data: Up to 26 months (Google Analytics default).
8 Your Rights Under GDPR
As an EU/EEA resident, you have the following rights:
9 Data Security
- SSL/HTTPS encryption across all pages of our website
- Secure payment processing via Stripe (PCI-DSS compliant)
- Personal data accessible only to authorised staff
- Regular security reviews of our server and hosting environment
No internet transmission is 100% secure. Please contact us immediately if you suspect any misuse of your data.
10 International Data Transfers
Google Analytics and Stripe may process data outside the EEA. Both comply with GDPR via Standard Contractual Clauses (SCCs) approved by the European Commission.
11 Children's Privacy
Our services are not directed at individuals under 18. We do not knowingly collect data from minors. If you believe we have done so inadvertently, please contact us and we will delete it promptly.
12 Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect any changes. We encourage you to review this page periodically.
13 Complaints
If you feel we have not handled your data correctly, you can lodge a complaint with the Cyprus data protection authority:
Iasonos 1, 1082 Nicosia, Cyprus
Website: dataprotection.gov.cy
Email: commissioner@dataprotection.gov.cy
Phone: +357 22818456
We'd appreciate the chance to resolve any concern directly before you escalate — please reach out to us first.
14 Contact Us
For any questions about this Privacy Policy or your personal data, contact us at:
Kalexion Rent A Car Ltd
+357 94008500